Frequently Asked Questions
Everything you need to know about shopping with Goodhood.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days, while international orders can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that certain limited-edition releases may be final sale.
Are the products authentic?
Yes, Goodhood guarantees 100% authenticity for every product we stock. We work directly with brands and authorized distributors to ensure the highest quality.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Can I change or cancel my order?
Once an order is placed, it is processed quickly to ensure fast delivery. You can request a change within 1 hour of purchase, but we cannot guarantee modifications after that window.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.